Development of the Wilo UX and Visual Design Patterns for a Monitoring App
Wilo is one of the world's leading manufacturers of high-tech pumps and pump systems. With 7000 employees in 60 countries and a turnover of 1.5 billion, the Dortmund-based company has fast grown from a local specialist to a global player, characterised by uncompromising customer service, direct market proximity and a culture of innovation, as captured in its brand promise, “Pioneering for you”. Convinced that digital products should be just as brand-influential as real-world ones, Wilo approached us to develop a control and monitoring iPad app.
Delving into what counts
The first step in our process is the Discovery workshop, in which we work together with the customer to define the business, the brand and the target group. The Elevator Pitch is one of our tools for understanding the complexity of a company and its key objectives and unique selling propositions.
Distilling the essential
We developed the interaction design system for the app in several iterations. At the same time, their technical service provider created a prototype which was continuously developed on the basis of our design. The challenge was to map the unusually high complexity and a large range of functions, which drew upon several very different user profiles to result in an easy-to-use interface.
Creating a codified design system
The design system we created formed the basis of the app, yet could also be extended according to set rules. Elements of the design system included zoning, colours, displays and buttons. Areas were visually separated from each other by white or dark grey areas on a light grey background, which allowed for the clear bundling of information. We use colour coding to indicate the state of the elements of the system. The design system formed the basis for the brand redesign, which Wilo undertook one year later – and which went on to receive several awards.
What can we design for you?
For further information about our services in the area of User Experience Design, Interaction Design and Visual Design, please contact us. We will be happy to show you our extensive portfolio of digital products and services.